Operations Manager

Operations Manager sought by Asia Restaurants, Inc. (Lincoln, RI).

 

JOB DUTIES

The Operations Manager oversees overall operations of 2 Rhode Island locations of an upscale Chinese restaurant with banquet halls seating up to 100 people. Duties include:

1. Developing and implementing marketing initiatives to boost sales and overall customer satisfaction rate.

2. Managing and directing online presence to strategically grow sales.

3. Reviewing financial statements and managing all accounts receivables and payable.

4. Overseeing health and sanitary regulations met determined by the department of health and liaising with state officials as needed.

5. Monitoring suppliers and costs and communicating directly with suppliers and vendors for stock needed.

6. Negotiating favorable terms with suppliers and vendors.

7. Participating in hiring process, training and developing employees (monitoring and determining any additional training as needed).

8. Managing daily front and back of the house operations, allocating resources, including managing employee schedule.

9. Handling all catering and party requests.

10. Providing excellent customer service to ensure quality dining experience and handling customer complaints and feedback.

11. Maintaining a positive restaurant and workplace culture.

 

MINIMUM REQUIREMENTS

Master’s in Business Administration or closely related field.

1 Year professional experience in the restaurant industry in a financial or operations role.

Experience to also include:

*Demostrated Marketing/Advertising experience

*Demonstrated Operations Management experience

*Demonstrated Financial Reporting experience

 

*Demonstrated Marketing-Ad/OM/Financial experience can be satisfied with academic courses as part of an undergraduate and/or graduate academic program .

 

Must have working knowledge of Chinese language to communicate with vendors, employees and clients on a daily basis.

 

Please send cover letter and resume to chenelle10@gmail.com, Asia Restaurants, Inc.,

622 George Washington Highway, Lincoln, RI 02865.

 

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